Refund and Return Policy

Refund and Return Policy

Last Updated: August 10, 2024

Thank you for your purchase from NuStart LLC. We hope you are satisfied with your purchase. However, if you are not completely satisfied, you may return the item to us. Please review the details of our return policy below.

Returns

You may return items within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, please ensure it is securely packaged in its original packaging. Include any documentation or accessories that came with the item.

  1. Contact our support team at contact@mynustart.com to initiate the return process.
  2. You will receive instructions on how to proceed with your return, including the return address and any required return authorization.
  3. Ship the item back to us using a trackable method to ensure its safe delivery.

Refunds

Once we receive your returned item and inspect its condition, we will process your refund. Refunds will be credited to the original payment method within 7-10 business days.

Exceptions

If you received a defective or damaged product, please contact us at contact@mynustart.com immediately. We will arrange for a refund or exchange at no additional cost to you.

Questions

If you have any questions or need further assistance with our return policy, please do not hesitate to contact us at contact@mynustart.com.

Thank you for choosing NuStart LLC. We appreciate your business and are committed to ensuring your satisfaction.